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If you are using Windows XP, click on " Tools" from the menu bar near the top of the browser window and choose " Add-ons.".Click the orange " Firefox" button in the top left-hand corner of the browser window and choose " Add-ons" from the right column of the menu to open an Add-ons Manager tab in the active browser window.Follow the steps in this help article: Why Do I See "Error on Page" in Internet Explorer?.
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Here are steps for various browsers: Microsoft Internet Explorer 11 and Later: To see if this is the case you can try disabling all plugins, add-ons, or extensions within your browser. If you are encountering speed, upload, download, or various interface problem with Box it could be caused by a plugin, add-on, or extension that you have installed in your browser. Can browser plugins and extensions affect my connection to Box?
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